- Price & refunds
- We recommend starting with monthly billing. We do not offer voluntary subscription refunds; your statutory consumer rights are unaffected. For purchases through Stripe Managed Payments, Stripe/Link may also issue refunds under its own terms.
- Backup storage
- 150 MB total per account, including pending uploads. Each backup is limited to 10 MB and must fit within your remaining account allowance. There is no separate fixed backup-count limit: the number you can keep depends on backup sizes and retention.
- Room for your backups
- For context, a vault with around 340 items can be about 100 KB, though sizes vary with the contents. That leaves room for many backup versions within 150 MB. If you run out of space, download any copies you want to keep, then delete unneeded backups to resume uploads. We do not delete older backups just to make an upload fit. We are open to expanding storage through future plan tiers as needs grow.
- Version history
- Every snapshot is kept for 24 hours. After that, retention keeps the newest snapshot per UTC day through 30 days, then the newest per calendar month through 366 days. The latest backup from each current root device is protected from routine retention pruning.
- Managing cancellation
- Manage your subscription through Stripe’s billing portal, accessible from the app. Cancellation takes effect at the end of the current paid period.
- After subscription access ends
- New uploads stop. For 90 days, you can download or delete remaining backups, subject to normal retention pruning. After that, backup access ends and backups are queued for deletion.
- Deleting your account
- Hosted backups are queued for deletion without the 90-day grace period. Download any backups you want to keep before deleting your account.
